During the onboarding process, customers get access to Datapro’s extensive API library. Then the customers can choose to either work with our company’s FinTech software or with other third-party vendors. If they decide on Datapro’s solutions, the connections are pre-configured, and the system can be implemented quickly. However, if they choose a third-party vendor, then Datapro works with the vendor and then selects the API that best connects with that software and then the deployment is similar to working with the company’s solutions. Moreover, there are also different workflow modules for customers that range from customer onboarding, funds transfers, loan services and others.
Datapro has been at the forefront of helping their customers go digital. Large banks have been leveraging our company’s offerings to come up with a hybrid approach—between digital and brick-and-mortar—to create a smooth and effective customer digital experience. For example, one of their customers wanted to expand digitally. They approached several FinTech providers and zeroed in on Datapro. Currently, the project is in the process of plugging the customer’s core to a digital banking system. “They are now trying to become the first premier digital bank in the region through our solutions,” adds Montero.
We give banks a strong base for performing transactions that are fully regulatory compliant while also enabling connectivity to FinTechs for their further expansion
Additionally, to keep pace with the needs of its customers, Datapro adapts quickly to market demands and, in turn, makes changes to its software continuously through its agile development process. Montero stresses that unlike their competitors who have designated teams to interpret the customer’s needs, the company works with its customers more closely to get the business practice and real-life experience for a more comprehensive understanding of their needs. “Since every employee of ours is a former banker, we understand the ins and outs of the banking industry, and we partner with our customers to give them a solution that ultimately makes them successful,” adds Montero.
Datapro has focused on developing its digital platform to include advanced technologies such as chatbot, mobile internet banking, AI, BPM, and blockchain, which they now envision taking to banks to help them provide an improved end-user experience. On the geographical forefront, through the newer versions of their products, they aim to acquire and make inroads into the U.S. community banking market.