While adoption of self-service digital banking was already picking pace, pandemic-related shutdowns forced consumers and financial institutions to adapt to a primarily digital environment to satisfy their banking needs. The 2020 Financial Resiliency Survey by KeyBank reveals that 85 percent of Americans will rely on digital tools for some or all financial transactions after the pandemic. Evidently, the growing trend of online banking and consumers’ urge for a cashless society would appear to create less need for physical bank branches. As such, it’s more crucial than ever before for banks to embrace mobile technologies to attract new customers and establish uninterrupted communication with their existing users. However, are conventional banks equipped with the resources and technical expertise to keep up with this unprecedented boom in mobile banking? Unfortunately, most of them aren’t. While big banks can afford to build custom-developed applications, most small and medium-sized organizations often lose ground.
Not just that, establishing a mobile footprint today goes far beyond just introducing a mobile banking application. Given the current scenario, thinking of how to attain a competitive edge with a banking app is necessary for banks in developing a comprehensive mobile banking strategy. As most customers fall for premium, real-time digital experiences, financial institutions need to introduce an easy, quick, and efficient digital client onboarding that can deliver customers with rich experience. What banks need is a reliable digital banking partner that can help them get on the mobile bandwagon in the most effective and cost-efficient fashion.
This is precisely where Azure Computers comes into play.
“We are a leading banking software company that has a strong dedication toward digitizing the financial services industry,” says Soumya Banerjee, the President of Azure Computer. Founded in 2010, this Arizona-based firm enables financial institutions — especially small- and medium-sized banks that lack pecuniary resources to build custom-developed applications — to establish strong mobile banking footprints. The company develops agile solutions with user-friendly UI/ UX to meet clients’ varying needs on time, on budget, and at scale. This way, it helps clients bring their customers a mobile banking platform quickly, efficiently, and securely, accelerating their overall growth.
All-Inclusive Mobile Banking Application
Founded in 2010, Azure Computers leverages its expertise in the intricacies of the financial industry, optimal security implementation, and UI/UX design to forge best-in-class mobile banking applications for its clients.
"We are a leading banking software company that has a strong dedication toward digitizing the financial services industry"
Security is another aspect that Azure Computers promises to its clients. The company excels in integrating a robust security suite into its applications. It ensures RSA and AES-encrypted interactions and deploys advanced Two-Factor Authentication and cutting-edge eKYC processes to keep clients’ and users’ data safe. In addition to mobile banking applications, Azure Computer offers exceptional Bolt-On Solutions that help organizations add new functionalities to their existing applications. For instance, the company helps integrate eKYC into clients’ existing applications, empowering their solution with seamless customer onboarding capability.
Fostering a Collaborative Approach to Heighten Customer Experience
What gives Azure Computers an extra edge is a uniqueness that it brings to the software development process. It adopts a powerful, agile approach, which helps engage stakeholders throughout the process, iterate quickly, test often, and deliver the application as clients envision it, within their budget. A typical client engagement begins with the company understanding their business objectives and proposing solutions that meet their specific needs. This is followed by the design phase, where the team at Azure Computer takes on an iterative process to plan the solution approach, design the architecture, middleware, and back-end systems, and finalize UI/UX and screen designs. Unlike its competitors, who focus more on UI/UX, the company’s developers pay equal attention to both functional and technical aspects, helping develop more sustainable, robust solutions rather than visually appealing applications.
Azure Computers ensures that clients approve the prototype before it advances to the development phase. By using iterative development sprints, the company notifies clients about the advancements in the development cycle every now and then, helping it incrementally add value to the solution. Moving to the testing phase, the firm generally performs integration, regression, system, and user acceptance testing to ensure the quality, stability, and acceptability of the solution. Moreover, the testing process as a whole varies depending on clients’ requirements and solutions’ nature and architecture. The company also encourages clients to perform additional testing on their own before they actually launch the product.
When it comes to user acceptance testing, the company suggests spending over 60 percent of the development time on testing and hires a third party for the security or pen test.
Our fully functional mobile banking solutions provide out-of-the-box implementation and rapid deployment to clients’ customer-base at a fraction of the cost
Adhering to the Covid-19 guidelines, Azure Computers has shifted its client engagement process to the digital environment, which provides them flexibility in terms of how projects are being executed while reducing the overall project cost for clients.
Ensuring a Mobile-Friendly Future
Azure Computers is customer-first at its core and prides on leaving no stones unturned to ensure its clients’ progress and satisfaction. In several instances, the company has worked with customers, helping them scale up their business operations without making any revenue for months. When Azure Computers joins hands with a new client, it typically starts off doing smaller projects and tries to establish its value proposition in their ecosystem, helping them maintain a strong liaison with them. “We’re a nimble organization that believes in long-term partnership with clients and does more business through word of mouth rather than deploying a huge sales team,” says Banerjee. As such, the company is recognized as the most sought-after partner for several small- and medium-sized financial institutions looking for a complete transformation.
Another aspect that sets Azure Computers apart is its devoted team of expert developers and IT professionals. The company adopts a comprehensive value-based approach in finding the right talent and provides them with a progressive growth trajectory and effective employee retention plans to ensure a long-term relationship with them. It always tries to identify and resolve all sorts of issues they face in order to retain their workforce. Not just that, the company adopts a lean structure within its environment that helps maintain healthy relations and cultural competence among the workforce, empowering it to deliver the best outcomes to clients and stay ahead of the pack.
With innovation embedded into its corporate DNA, Azure Computers is always on a drive to enhance its applications and build new solutions to serve its clients better. Recognizing that customers are no longer looking for developing an application from scratch, the company specializes in delivering an out-of-the-box solution with over 80 percent of functionalities built-in before delivering them to clients. It is also planning to establish partnerships with leading players who excel in digital face recognition and other technology vendors to make digital onboarding easier and smoother for customers. Primarily serving the U.S. and Southeast Asia markets, Azure Computers intends to establish a stronghold in its niche areas. “We’re now putting our foot forward to help the banking industry navigate this much-needed transition into the mobile space. Moving ahead, we prepare ourselves to be at the forefront in providing them with ground-breaking technologies to not only keep their business running, but also help them stay ahead of the curve,” concludes Banerjee.